777bd Privacy Policy
This document provides a complete description of how your personal information is collected, used, stored, and kept secure on the 777bd platform.
Table of Contents
1. Introduction and Policy Scope
This privacy policy applies to the 777bd platform. By using the 777bd website, mobile application, and related services, you are considered to have accepted the terms set out in this policy.
The purpose of this document is to clearly inform you about what data is collected and when, what it is used for, and under what circumstances any information may be shared with third parties. 777bd is committed to protecting the privacy of its users' personal information.
This policy should be read alongside 777bd's Terms and Conditions, as both documents together form the legal basis for your use of services on the platform.
2. Data Collection — What and How
777bd collects user information in the following ways:
2.1 During Registration and Account Creation
When you create an account on 777bd, we collect the following information:
- Full name and date of birth
- Mobile number and email address
- Password (stored in encrypted form, never in plain readable text)
- Payment method details (such as bKash, Nagad, or Rocket account numbers)
2.2 During Identity Verification
National ID or passport details may be requested where applicable for account verification. This information is used solely to confirm identity and is stored under strict security measures.
2.3 Automatic Data During Platform Use
To provide and improve our services, we automatically collect certain technical information:
- IP address and device type
- Browser and operating system information
- Login time, session duration, and page visit history
- Game play history and transaction details
2.4 Through Support Communications
If you contact our customer service via live chat or email, the content of that conversation may be recorded — to ensure service quality and for faster resolution of similar issues in the future.
3. Use of Collected Data
777bd uses collected information only for the following purposes:
- Creating, managing, and securing accounts
- Processing financial transactions — deposits and withdrawals — via bKash, Nagad, and Rocket
- Monitoring gaming activity and preventing fraud
- Providing customer support services
- Running analytics to improve platform performance
- Meeting applicable legal obligations
- Sending important account-related notices and updates
777bd never sells your information to third parties or transfers it commercially for marketing purposes.
5. Cookies and Tracking Technology
The 777bd website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve the quality of the service.
5.1 Essential Cookies
The platform cannot function properly without these cookies. They are used to maintain login sessions, perform security checks, and remember language preferences. These cookies cannot be disabled.
5.2 Analytical Cookies
Analytical cookies are used to analyse website traffic and understand user behaviour. This information is anonymous (meaning individuals cannot be identified) and is used to improve service quality.
5.3 Cookie Controls
You can disable cookies through your browser settings. However, please note that disabling essential cookies may cause some platform features to stop working correctly.
6. Data Security Measures
777bd follows industry-standard technologies and practices to protect user data.
- All data transfers are secured through SSL (Secure Sockets Layer) encryption
- Passwords are never stored in plain text — strong hashing algorithms are used
- Firewalls and access controls are in place to prevent unauthorised access to servers and databases
- Internal staff access to data is restricted to the minimum required
- Security measures are regularly reviewed and upgraded
However, no technology system is entirely free of flaws. 100% security cannot be guaranteed for information transmitted over the internet. You are therefore advised to keep your account password confidential and to avoid logging in from unfamiliar devices.
7. Data Retention Period
777bd retains user data only for as long as it is relevant or necessary:
- Active accounts: data is retained for as long as the account remains open
- Closed or inactive accounts: data is kept for the period required to meet legal obligations
- Financial transaction records: retained for a set period as required by law
- Customer service communications: retained for a limited period to improve service
Once the retention period ends, data is securely deleted or anonymised.
8. Your Rights and Controls
777bd users have the following rights regarding their personal data:
8.1 Right to Access
You may request to view the information stored in your account at any time. 777bd will provide that information within a reasonable timeframe.
8.2 Right to Correction
If any of your stored information is incorrect, you may request a correction. This can be done through account settings or by contacting customer support.
8.3 Right to Deletion
In certain circumstances you may request that your data be deleted. However, where data must be retained due to legal obligations, complete deletion may not be possible.
8.4 Right to Opt Out of Marketing Communications
You may stop receiving promotional notices or newsletters at any time. This change can be made through account settings or by contacting customer support.
To exercise these rights or for any related questions, please contact us. For more information about our customer support, read the FAQ section.
9. Policy on Minor Users
All 777bd services are exclusively for individuals aged 21 or above. Knowingly collecting information from minors or allowing them to use the platform is strictly against our policy.
Users must confirm their age at registration. If it comes to our attention that a minor has created an account, that account will be cancelled and any collected data will be deleted.
For more details on responsible gaming, you are advised to read our Responsible Gaming Guidelines.
10. Policy Changes and Updates
777bd reserves the right to change or update this privacy policy as needed. Users will be properly notified of any significant changes — by email or through a notice on the platform.
Continued use of the platform after an updated policy is published will be taken to mean that you have accepted the new terms. You are therefore advised to visit this page periodically to stay informed of the latest policy.
If you object to any part of this policy, stop using the platform and contact our customer support. To learn more about your relationship with us, you can also read the 777bd About Us page.
11. Contact and Complaint Resolution
If you have any questions, comments, or complaints about this privacy policy, please contact the 777bd customer support team:
- Via live chat: 24 hours a day, 7 days a week — in Bengali and English
- Via email: [email protected]
We will review your complaint as promptly as possible and take appropriate action. For privacy-related requests, identity verification may be required to confirm that the correct person is requesting access to or changes to the information.